Heather is a therapist, clinical consultant, and managing partner of ChangeWorks, LLC, a consultancy that focuses on supporting agencies in working with the population serving individuals managing mental illness, substance use, houselessness, and poverty. She has served in leadership capacities for the state of Hawaii, including directly overseeing the pilot housing first program in Hawaii, intensive case management programs, and managing behavioral health contracts to directly serve low income and houseless communities. In her practice, she provides therapy for the community and offers clinical supervision for graduates pursuing licensure. Her experience includes working with adults diagnosed with severe and persistent mental illness, children and adults with developmental disorders, and alcohol/drug treatment in both residential and outpatient settings. Heather also serves on the Board of the Hawaii Counselors Association, offering oversight of community trainings and direct service projects.
Expertise
I bring wisdom and a breadth of experience working with the agencies and businesses that encounter difficult challenges and situations for our community dealing with mental illness, substance use, homelessness, and poverty. During my tenure with supervised residential treatment and outpatient programs, I provided direct care for clients, worked with staff to ensure ongoing training and development of skills to manage and provide solutions to difficult situations, and helped to create programs that ensure that staff are prepared to handle any turbulence they encounter in their day to day. I bring a kind, calm, and direct approach to the care of delicate situations, and through this am able to help agencies find confidence in having the skills to handle any difficult situation.
In addition to support in direct care, I bring consultative services to the executive and leadership teams through conflict resolution, executive coaching, program development, organizational challenges and the aloha response.
Phone: (808) 797-7623
Website: changeworkshawaii.com
Address:
City, State, Zip:
Consulting Specialties:
Evaluation / Assessment, Executive Coaching, Executive Transition / Succession Planning, Fund Development / Grants, Interim Leadership, Leadership / Staff Development, Mediation / Conflict Resolution, Nonprofit Business Planning, Organizational Strategic Planning, Policy / Advocacy